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SHIPPING INFORMATION

We are located in China therefore most of our items are shipped directly from our Hong Kong or P.R.China Offices

Shipping is Very Dependable - WE ARE EXPERIENCED SHIPPERS

NOTE:  When you order Watch Boxes & Watches - We always send the Watch Box in a seperate package and the watch in another package, so if you ordered a watch and a box, you will receive 2 packages - There WILL NOT BE A NOTE in the box saying the Watch will come in a seperate package.

ALL PACKAGES MUST CLEAR CHINA CUSTOMS & YOUR COUNTRIES CUSTOMS OFFICES - AT TIMES THERE CAN BE A FEW DAYS DELAY BECAUSE OF BACKLOGS IN THE CUSTOMS OFFICES - PLEASE UNDERSTAND WE HAVE NO CONTROL OVER ANY DELAYS AFTER THE PACKAGE HAS BEEN SHIPPED - DELAYS ARE NORMAL IN THESE DEPARTMENTS AND USUALLY NOT A PROBLEM

IN 2009 - WE HAVE ONLY LOST 3-Package to Customs - 100% Have been delivered in the USA & 1- lost going to the UK and 1 - Lost going to Switzerland

Shipping Damage

It is the responsibility of the buyer to report any in-transit damage to Courier  immediately after receiving. Please remember to keep all the original packaging and the tracking number for reference. Once you have filed a claim please email us so we can expedite your reshipment.

  AIRMAIL SHIPPING

  Delivery Confirmation but No Tracking with Airmail Shipping

 Average delivery time is 14 - 20 days

 

SEE SHIPPING CHART BELOW

Country Approx. Delivery time
United States / United Kingdom / Australia 10 - 20 working days
Canada  10 - 21 working days
Brazil / South America may take up to 6-8 weeks due to strict Custom Inspection
Italy / France / Spain / Germany/ Eastern Europe may take up to 6-8 weeks due to strict Custom Inspection

  Fastest Shipping

If you want your order faster, you can select EXPRESS SHIPPING and receive your order in 5 - 8 business days

EMS TRANSFERS TO USPS in the USA

NOTE:  The delivery times listed are from the shipper. Sometimes the packages take a little longer because of Customs etc.  Each package has to clear China Customs first and then your countries Customs office. Sometime they can be held ud a few days there.  Shipping from China is not as easy as you think. We can not just drop your package off at the PO or EMS Office because they wont take them. Its a long process to get your package out of China and on the way to you. Our cost to ship is much more then we charge you. We know what we are doing and your package will arrive at your location.

PACKAGES MUST CLEAR CHINA & YOUR COUNTRIES CUSTOMS OFFICE  AT TIMES THEIR CAN BE A DELAY AND WE HAVE NO CONTROL OVER THESE DELAYS. WE ARE EXPERIENCED SHIPPERS AND WE KNOW HOW TO GET YOUR ORDER TO YOU THE FASTEST POSSIBLE WAY.  IN MOST CASES WITHOUT DUTY OR TAX CHARGES. PLEASE UNDERSTAND IF YOUR PACKAGE IS DELAYED BY CUSTOMS

This is the fastest method for shipping and can be tracked at www.usps.com

Note: At times shipping can take a little longer. This can be caused by Customs Delays in your Country, Holiday Times etc.  VERY FEW PACKAGES experience  these delays however if these delays seem too long, we will always be glad to ship a replacement package. We  watch the tracking daily  and we usually know of these delays before you and notify you.

Once the package is shipped we have no control over the speed of delivery, that depends on the carrier.

NOTICE:  Sometimes we have  to ship EXPRESS to the USA and then transfer your package to US Priority Mail to save shipping time and bypass Customs.  If you receive your package via Priority and you paid Express, please keep in mind that we Express your package to the US and then manually transfered it to a different method to speed up the process and make Duty Free Delivery Possible

WE ARE EXPERIENCED IN SHIPPING THESE TYPE GOODS AND KNOW THE BEST WAY TO INSURE THE RECEIPT OF YOUR PACKAGE

Shipping Times stated are quoted by the Express Courier - We are not responsible for delays due to Holiday Periods, Customs Clearing Times etc.

International business always involves some risks, although we know the safest way to send your order.

* * Customs Confiscating * *
Custom will not open every package, they do it by random. There is always that chance and at times packages are taken by customs. Should this happen, we will as a courtesy, reship a replacement order to you at our expense. (USA & UK ONLY) Usually the second package will pass customs with no problems and be delivered to you. (A different shipping is always helpful)
 
 
 
We do not profit on shipping charges. The prices we charge are actually a little less then what we actually pay
 If the actual charges are less then what you paid, we will refund the difference to you. Most of the time the actual cost of shipping is more then the price you paid

 

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