Returns / Exchanges

SWISS GRADE WATCHES  1-Year Warranty

Non Swiss Watches - 90 Days

CLOSEOUTS SALE WATCHES - 30 Days Operational Warranty Only - No Exchange or Returns for other reasons

We offer 90 day warranty on every watch you purchase from our site except Swiss Grade which have a 1-year warranty. Watches may be returned or exchanged ONLY if it is faulty. Warranty does not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, fading/chipping of the material on the product etc..). Warranty does not cover water damage, lost or stolen parts, damages due to personal misuse/negligence, therefore we strongly recommend not to swim, dive, surf or have any other similar activity with any watches.

We offer a 5 day refund policy, if you are not 100% satisfied with the goods, we would only issue a refund if

• the item is in its original condition, which means the product hasn't been sized, worn, plastic removed, damaged, scratched or tampered with.
• the item is returned within 14 days of purchase. (from the day the goods is signed for /received)
• After 14 days we may not issue a refund, but will issue an online credit 
• All returns are at the customers' own cost.
• The refund amount will be the exact amount you paid for the item less shipping fee.
• Exchanges will be subject to price difference adjustment (if there is any).
• All returns: Please contact us for a Return Auth # before returnng your merchandise