Import duties,taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility. 

Our Goal is to ship you the Best Quality Watch Available in the Fastest Time Possible - Once your watch is completed we will run a Complete Test on the watch and check the quality. If your watch does not pass our inspection, we will have the watch made again until we are 100% happy with the product.  This may cause a few days delay in shipping your watch to you  but you can be sure when its sent,  it will be right

IMPORTANT: If you are a customer and contacting us about any of the following:  Warranty Repair, Defective Watch, Damaged Package, Lost Package or other Service Related Issue

PLEASE CLICK "OPEN SUPPORT TICKET BELOW

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If you have a Pre-Sale Question or SALE RELATED QUESTION, please use the form below

Watchcartel is an a typical business. In an effort to protect your privacy and ours due to the sensitive nature of our products and services, we do not give out our private contact information to everyone however we stay in close contact with our customers to insure the best possible service

OUR CUSTOMERS HAVE ACCESS TO OUR PHONE INFORMATION

For contacting us via phone, please keep in mind our time zone  We are also 1- Day and 12 hours  ahead of the USA Time so Friday your time is Saturday our time.  If you call us at 3 PM, it is 3 AM our time and we're sleeping. Best time to call is  from 9 - 11 PM Your Time

If you email us on the weekends, please allow us to answer your email on Monday